These conditions of sale (hereinafter only "General Conditions") govern the sale of the products marketed by www.ironcorse.com. All contracts for the purchase of products concluded, through the website www.ironcorse.com and according to the procedures indicated therein, between the seller and the customer, will be governed by these General Conditions.
All published prices are inclusive of VAT.
- Acceptance of the conditions of sale
1. The contract stipulated between Iron Corse di Serra Alessio (hereinafter only "Iron Corse") and the Customer must be considered concluded with the acceptance, even if only partial, of the order by Iron Corse, which reserves the right , at its sole discretion, to accept the order.
Acceptance is considered tacit, unless otherwise communicated to the Customer in any way. By placing an order in the various ways provided, the Customer declares to have read all the information provided during the purchase procedure and to fully accept the general and payment conditions.
2. If the Customer is a final consumer (ie a natural person who purchases the goods for purposes not related to his professional activity), once the online purchase procedure has been completed, he will print or save an electronic copy and, in any case, keep, these general conditions of sale, in compliance with the provisions of articles 3 and 4 of the Legislative Decree n. 185/1999 on distance selling.
3. Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance, even partial, of an order.
- How to purchase
1. The Customer can only purchase the products present in the Iron Corse electronic catalog at the time of placing the order and viewable at www.ironcorse.com , as described in the relevant information sheets.
It is understood that the image accompanying the description of a product may not be perfectly representative of its characteristics, and may differ in color, size, accessory products shown in the figure.
All purchase support information (Glossary, Buying Guide, etc ...) are intended as simple generic information material, not referable to the real characteristics of each individual product.
2. Correct receipt of the order is confirmed by Iron Corse by an e-mail reply, sent to the e-mail address supplied by the Customer.
This confirmation message will contain the date and time of receipt of the order and a 'Customer Order Number', to be used in any further communication with Iron Corse.
The message re-proposes all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections, according to the methods described in this document.
The customer can also check the status of his order by accessing the web area dedicated to him under "orders".
3. In the event of non-acceptance of the order, Iron Corse undertakes to promptly notify the Customer.
4. All prices on the site are to be understood as prices to the public and, therefore, inclusive of VAT. Iron Corse reserves the right to change prices at any time, without prior notice.
In the event that an incorrect and / or clearly derisory price is published, for any reason (error in our systems, human error, etc.), the order will be canceled, even in the case of initial validation.
5. On certain products, subject to price promotions, Iron Corse reserves the right to accept orders by reducing their quantities, subject to communication and acceptance by the Customer, failing which the order will be considered canceled.
- Terms of payment
1. Advance Bank Transfer
In case of payment by bank transfer in advance, the sending of the order takes place only when the actual crediting of the c / c of Iron Corse di Serra Alessio, which must take place within 5 working days from the date of acceptance of the order, after which the order is considered automatically canceled.
The purpose of the bank transfer must include the order ID that is issued in the order confirmation e-mail. The bank details on which to make the transfers are shown in the order confirmation e-mail.
2. PayPal
In case of purchase through the PayPal payment method, at the end of the order the Customer is directed to the PayPal login page. The amount relating to the order is charged to the PayPal account at the time of order acquisition.
At no time during the purchase process is Iron Corse able to know the Customer's financial information. Since there is no data transmission, there is no possibility that this data will be intercepted. No Iron Corse computer archive contains or retains such data. For each transaction made with the PayPal account, the Customer will receive a confirmation e-mail from PayPal.
3. Credit cards
In case of purchase through the credit / debit card payment method, at the end of the order the customer is directed to the payment page.
The amount relating to the order is charged to the credit card entered at the time of order acquisition. At no time during the purchase process is Iron Corse able to know the Customer's financial information.
Since there is no data transmission, there is no possibility that this data will be intercepted. No Iron Corse computer archive contains or retains such data.
- Delivery methods
For every order placed on www.ironcorse.com, Iron Corse issues a sales note (equal to a receipt) or an invoice for the material shipped.
For the issuance of the fiscal document, the information provided by the Customer at the time of the order is valid. After the issuance of the document itself, no changes will be possible.
Shipping costs are free and are explicitly highlighted at the time the order is placed. The payment of the goods by the Customer will take place using the method chosen at the time of the order.
The delivery of the ordered goods is understood to be on board the truck, unless otherwise specified. The goods travel with packaging made directly by the manufacturer, in transparent cellophane (shrink-wrapped film), in cardboard boxes sealed with safety adhesive tape or in shipping bags with self-adhesive closure depending on the warehouse of origin. Under no circumstances is courier tape or other closing materials used.
The delivery times of the ordered goods are purely indicative and are published in the appropriate table under the heading "delivery times"; they may undergo variations due to force majeure or due to traffic and road conditions in general or by act of the Authority.
Standard delivery will take place at the following times: from 9.00 to 13.00; from 2.00 pm to 6.00 pm, every day, except holidays, from Monday to Friday.
No responsibility can be attributed to Iron Corse in case of delay in the order fulfillment or in the delivery of the ordered goods.
Upon delivery of the goods by the courier, the Customer is required to check:
- that the number of packages delivered corresponds to what is indicated on the delivery note or transport document (DDT);
- that the packaging is intact, not damaged or wet or, in any case, altered;
- that no closing materials other than those mentioned above have been used.
Any external damage or the mismatch in the number of packages must be immediately reported to the courier making the delivery, adding the words "collection with reserve for damaged package", or "collection with reserve for open package" or "collection with reserve for packages missing ”on the accompanying document. The opening of an anomaly case at Iron Corse is also requested.
Once the courier's document has been signed, the Customer will not be able to make any objection about the external characteristics of what has been delivered.
Any damage or hidden anomalies must be reported to the Iron Corse Customer Service by opening an anomaly file. The request must be sent no later than 3 calendar days from receipt of the goods.
Any report beyond the aforementioned terms will not be taken into consideration. For each declaration, the Customer assumes full responsibility for what is declared.
- Delivery by express courier
Standard delivery will take place at the following times: from 9.00 to 13.00; from 2.00 pm to 6.00 pm, every day, except holidays, from Monday to Friday.
The courier makes the first delivery without notice. In case of absence of the Customer, the courier leaves a notice and retries the delivery in the following 24 hours; in case of further absence, a notice is left again and the shipment is placed in storage. The Customer will be contacted by Iron Corse with which he will define the delivery details.
- Processing and delivery times
With "order fulfillment times" we mean the time interval that passes from the receipt of the order to the delivery of the product to the courier.
All orders, containing products available in stock, for which payment confirmation has been received by 12.00 on a working day, are entrusted to the courier already on the evening of the same day.
- Guarantees
Legal guarantee
All products marketed by Iron Corse are covered by the legal guarantee of 24 months for lack of conformity, pursuant to art. 129) of Legislative Decree no. 206/2005 (Consumer Code). By virtue of the legal guarantee, Iron Corse di Serra Alessio is liable towards the Customer-Consumer (natural person acting for purposes unrelated to business, industrial, commercial, craft or professional activities), for any existing lack of conformity upon delivery of the product, as required by art. 130 of Legislative Decree no. 206/2005 and within 24 months from the date of purchase. The lack of conformity exists when the product is not suitable for the use for which it is intended, does not conform to the description or does not possess the qualities and / or performances promised by the seller and typical of the product sold, or with the specific qualities and performances required. by the Customer-Consumer when this has been the subject of a specific agreement between the parties.
The denunciation of the lack of conformity (art.132, 1st paragraph), which occurs within the term of validity of the legal guarantee (24 months), must be made, under penalty of forfeiture, within two months from the date of discovery (art. 132, 2nd paragraph). In the event of a lack of conformity, the Customer-Consumer has the right to ask the seller, at his choice and without charge, to repair or replace the goods, unless the requested remedy is objectively impossible or excessively burdensome (Article 130 , paragraphs 3 and 4). Repairs must be carried out within a reasonable time and, in any case, within sixty days, after which the Customer-Consumer will have the rights referred to in art. 130, paragraph 7); the seller, after reporting the lack of conformity, may offer the Customer-Consumer the remedies referred to in paragraph 9) of art. 130, with the effects referred to in lett. a and b) of the same provision.
Pursuant to the 3rd paragraph of art. 132, the defect that occurs within six months of purchase is presumed to exist on the aforementioned date and the Customer-Consumer has the right to restore, without charge, the conformity of the goods by repair or replacement (Article 130).
To use the assistance, the Customer-Consumer must keep the invoice (or the DDT) that he will receive together with the purchased goods.
If, following intervention by an Authorized Service Center, there is no lack of conformity pursuant to Legislative Decree no. 206/2005 (Consumer Code), the Customer-Consumer will be charged for any verification and restoration costs requested by the Authorized Assistance, as well as transport costs if incurred by Iron Corse.
- No damage can be requested from Iron Corse for any delays in carrying out repairs or replacements of products under warranty, except in cases of willful misconduct or gross negligence.
- Privacy and Cookies
INFORMATION MADE PURSUANT TO ART. 13-14 OF THE GDPR (GENERAL DATA PROTECTION REGULATION) 2016/679
Dear Customer,
We inform you that the personal data you provide, of which we guarantee the utmost confidentiality and security, will be processed by IRON CORSE DI SERRA ALESSIO in full compliance with the aforementioned legislation and according to the information below.
THE "OWNER" OF THE TREATMENT
The "owner" of the data processing is IRON CORSE DI SERRA ALESSIO based in Carolei (Cs), Via Calabria, VAT number IT03822750786. Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected.
Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.
TYPES OF DATA PROCESSED AND PURPOSE OF THE TREATMENT
a) Navigation data
Following consultation of this website, IRON CORSE DI SERRA ALESSIO may acquire some personal data whose transmission is implicit in the use of internet communication protocols (IP addresses; the domain names of the computers used by users who connect to the site, etc.).
These data are used in order to obtain anonymous statistical information on the use of the site, to check its correct functioning and to ascertain responsibility in the event of hypothetical computer crimes against the site.
b) Personal data
In the case of a registration request, to process the request it is essential to provide some personal data specifically indicated. Failure to provide the data indicated as mandatory affects the registration to the services offered by the site.
The sending of communications to the addresses indicated on this site, the registration to the services offered, the sale of products, entail the subsequent acquisition of personal data necessary to process requests.
These data are provided directly by the interested party and are processed for the sole purpose of executing the requests of the interested party or for purposes strictly connected and necessary for the use of all the services available.
The personal data provided by filling out the form will be recorded and stored on protected electronic media and treated with adequate security measures also associating and integrating them with other databases, always in full compliance with the security measures to protect your confidentiality.
c) Data provided for further purposes
With your express consent, all the data provided may be processed by IRON CORSE DI SERRA ALESSIO, for the purpose of sending advertising e-mails, promotional activities, market research, opinion polls and other marketing activities, including from third-party companies. , as well as may be communicated and / or transferred to third parties for their uses having the same purposes.
SUBJECTS TO WHOM THE DATA MAY BE COMMUNICATED OR WHO MAY COME TO KNOW THEM AS RESPONSIBLE
The treatments connected to the web services of this site take place at the headquarters of IRON CORSE DI SERRA ALESSIO and are only handled by personnel in charge of processing.
RIGHTS OF THE INTERESTED PARTIES
The subject to whom the personal data refer may, at any time, exercise the right:
- access to personal data;
- to request the rectification or cancellation of the same or the limitation of the processing that concerns him;
- to oppose the treatment;
- to data portability;
- to revoke the consent without prejudice to the lawfulness of the processing based on the consent given before the revocation;
- to lodge a complaint with the supervisory authority (Privacy Guarantor).
Requests should be addressed to IRON CORSE, Via Calabria, 87030 - Carolei (CS) - by writing to the following email address: info@ironcorse.com
COOKIE POLICY
Cookies are information entered on your browser when you visit a website or use a social network with your PC, smartphone or tablet.
Each cookie contains various data such as, for example, the name of the server it comes from, a numeric identifier, etc.
Cookies can remain in the system for the duration of a session (i.e. until the browser used for web browsing is closed) or for long periods and may contain a unique identification code.
The following cookies are used on the site:
TECHNICAL COOKIES:
These cookies are used to perform computer authentication, session monitoring and storage of specific information on users who access a web page. These cookies are useful because they make navigation and use of the site faster and easier by facilitating some procedures.
COOKIE ANALYTICS:
these cookies are used to collect information, in aggregate form, on the number of users and how they visit the site and, therefore, to compile general statistics on the service and its use.
Technical cookies and analytics cookies are constantly enabled regardless of user preferences and are strictly necessary to perform the basic functions of the site. The prior consent of users is not required for the installation of these cookies.
By continuing to browse, the user gives his consent to the use of cookies.
The user can, at any time, deny consent to the installation of cookies by setting the individual browser used to navigate the site.
- Jurisdiction and applicable law
The sales contract between the customer and Iron Corse di Serra Alessio is concluded in Italy and governed by Italian law. For the solution of civil and criminal disputes deriving from the conclusion of this distance sales contract, if the Customer is a consumer, the territorial jurisdiction is that of the reference forum of his town of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of Cosenza.