La Iron Corse di Serra Alessio accepts the following payment methods:
◦ ADVANCE BANK TRANSFER
◦ PAYPAL
◦ CREDIT AND DEBIT CARDS
- Terms of payment
1. Advance Bank Transfer
In case of payment by bank transfer in advance, the sending of the order takes place only when the actual crediting of the c / c of Iron Corse di Serra Alessio, which must take place within 5 working days from the date of acceptance of the order, after which the order is considered automatically canceled. The purpose of the bank transfer must include the order ID that is issued in the order confirmation e-mail. The bank details on which to make the transfers are shown in the order confirmation e-mail.
2. PayPal
In case of purchase through the PayPal payment method, at the end of the order the Customer is directed to the PayPal login page. The amount relating to the order is charged to the PayPal account at the time of order acquisition.
At no time during the purchase process is Iron Corse able to know the Customer's financial information. Since there is no data transmission, there is no possibility that this data will be intercepted. No Iron Corse computer archive contains or retains such data. For each transaction made with the PayPal account, the Customer will receive a confirmation e-mail from PayPal.
4. Credit Cards
In case of purchase through the credit / debit card payment method, at the end of the order the customer is directed to the payment page. The amount relating to the order is charged to the credit card entered at the time of order acquisition.
At no time during the purchase process is Iron Corse able to know the Customer's financial information. Since there is no data transmission, there is no possibility that this data will be intercepted. No Iron Corse computer archive contains or retains such data.
- Delivery methods
For every order placed on www.ironcorse.com, Iron Corse issues a sales note (equal to a receipt) or an invoice for the material shipped. For the issuance of the fiscal document, the information provided by the Customer at the time of the order is valid. After the issuance of the document itself, no changes will be possible.
Shipping costs are free and are explicitly highlighted at the time the order is placed. The payment of the goods by the Customer will take place using the method chosen at the time of the order. The delivery of the ordered goods is understood to be on board the truck, unless otherwise specified. The goods travel with packaging made directly by the manufacturer, in transparent cellophane (shrink-wrapped film), in cardboard boxes sealed with safety adhesive tape or in shipping bags with self-adhesive closure depending on the warehouse of origin. Under no circumstances is courier tape or other closing materials used.
The delivery times of the ordered goods are purely indicative and are published in the appropriate table under the heading "delivery times"; they may undergo variations due to force majeure or due to traffic and road conditions in general or by act of the Authority. Standard delivery will take place at the following times: from 9.00 to 13.00; from 2.00 pm to 6.00 pm, every day, except holidays, from Monday to Friday.
No responsibility can be attributed to Iron Corse in case of delay in the order fulfillment or in the delivery of the ordered goods.
Upon delivery of the goods by the courier, the Customer is required to check:
- that the number of packages delivered corresponds to what is indicated on the delivery note or transport document (DDT);
- that the packaging is intact, not damaged or wet or, in any case, altered;
- that no closing materials other than those mentioned above have been used.
Any external damage or the mismatch in the number of packages must be immediately reported to the courier making the delivery, adding the words "collection with reserve for damaged package", or "collection with reserve for open package" or "collection with reserve for packages missing ”on the accompanying document. The opening of an anomaly case at Iron Corse is also requested.
Once the courier's document has been signed, the Customer will not be able to make any objection about the external characteristics of what has been delivered.
Any damage or hidden anomalies must be reported to the Iron Corse Customer Service by opening an anomaly file. The request must be sent no later than 3 calendar days from receipt of the goods.
Any report beyond the aforementioned terms will not be taken into consideration. For each declaration, the Customer assumes full responsibility for what is declared.
- Delivery by express courier
Standarddelivery will take place at the following times: from 9.00 to 13.00; from 2.00 pm to 6.00 pm, every day, except holidays, from Monday to Friday.
The courier makes the first delivery without notice. In case of absence of the Customer, the courier leaves a notice and retries the delivery in the following 24 hours; in case of further absence, a notice is left again and the shipment is placed in storage. The Customer will be contacted by Iron Corse with which he will define the delivery details.